Our Policies

Cox Medical Aesthetics

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Cancellations & No Shows

Cox Medical Aesthetics requires a 24-hour notice to make any changes to your appointment.

Same day cancellations will be charged 50% of the scheduled appointment. No call – No show clients will be charged at 100%; this includes clients on a Series.

Refund Policy

Retail products may be returned for a full refund within seven days of the purchase date. Any returns after that will receive spa credit only, minus a % restocking fee.

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Cox Medical Aesthetics

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Office Hours

Monday - Sunday: 5pm – 9pm
Please call to schedule appointments outside of business hours.

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